NSB Group

Connected Retailer CRM

Corbett Rowcliffe
Sales Consultant
NSB Group
2800 Trans Canada Highway
Pointe-Claire, Quebec
H9R-1B1

Tel: 514-428-0822 extension 2681
E: crowcliffe@nsbgroup.com

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Clients:

adidas
Ann Taylor
Barney’s New York
Ben Bridge
Bergdorf Goodman
Brown Shoe
Build-A-Bear Workshop
Burberry
Carter’s
Casual Male
Chanel
Chico’s
dressbarn
FootLocker
Fortunoff
Jones Apparel Group
Loehmann’s
Modell’s
Movado
Sony Canada
Tommy Bahama
Vitamin Shoppe

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Case Study: Famous Footwear steps up to a cost-effective loyalty program (PDF)

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Features and Functions:

CRM helps you better understand your customers and connect with them in ways
that will enhance their experience and consistently build loyalty to your offerings and
brand. With CRM you will:

Closely manage and track customer interactions via your stores, Web, email, catalog,
and call center

Boost conversion rates by enabling your associates to provide one-to-one
personalized service using customer information available at their fingertips.

Dramatically improve your communications, loyalty, and rewards programs while
controlling data more effectively and analyzing it more deeply

Distribute key performance indicators across your enterprise

Connected Retailer CRM gives you the information and tools you need to target the
right customers, effectively manage all your customers touch points, and identify and
capture incremental value from your marketing programs.