Can Your Business Sustain a Disaster? Is It Time To Rethink Your Disaster Plan?

     
This past Fall the results of two surveys showed how important being prepared for a business interruption should be; given an interruption or a major disaster does occur.  Forrester Research conducted a survey of 2,800+ companies on “Business Continuity and Disaster Recovery Are the Top IT Priorities For 2010 and 2011”.  Forrester reported 6% of IT operating and capital budgets goes to BC/DR, and 32% of those surveyed planned on increased spending by at least 5% on improving their BC/DR plans.  

CDW, the privately held computer retailer, surveyed 200 IT executives that had actually experienced a business disruption of four hours or more in the past 12 months.  The top causes of business disruption were loss of power, hardware failure and loss of telecom services, in that order. Here is a synopsis of the findings: 

Before their most recent disruption, 82% of the respondents believed their IT resources were extremely prepared to support local business operations effectively from a disruption.  However, the survey showed:

    • 57% reported productivity loss as the top negative disruption.  Productivity loss includes loss of sales and idle or lost time;

    • 51% experienced problems connecting to IT network from other locations;

    • 50% experienced problems connecting from inside their business locations; 

    • 46% had employees that could not access the necessary company resources to do their jobs;

    • 30% said at times unable to operate at all from network disruption and locations shut down completely; and

    • 97% had detrimental effects on their business over the past year. 
Over the past 25 years clients of ours have had call center and fulfillment facilities crippled by ice storms, flattened by hurricanes, demolished by earthquakes, and shut down by viruses. “It can’t happen to me” is dangerous thinking. Our opinion is that many companies have inadequate preparations made for interruption or disaster, especially if they loose their mainframe or server farm.  

Disaster planning does have a cost to it.  But not having plans in place can have a much greater costs for you, your employees, and your business. Is it time to upgrade your business continuity and disaster planning? 

Give us a call today to talk about putting more effective plans in place. Contact Curt Barry via email at  cbarry@fcbco.com.