Industry News and Articles by F. Curtis Barry & Company

Six Tremendous Benefits to the 2018 e-Commerce Operations Summit

Written by Brian Barry | January 23, 2018

Many industry conferences offer a few sessions on operations to attract a broader audience. However, the 2018 e-Commerce Operations Summit, April 3-5, 2018 in Columbus, Ohio is the only conference focused on optimizing direct-to-customer, omnichannel and fulfillment.

Without a doubt, the content planned for the event will help you grow and manage your business well. We want to point out six tremendous benefits that our clients and we have gained from attending the Operations Summit in the past. Leading merchant companies often send a team of people to scour every aspect of the conference, develop notes and report back to their management what was presented and how it could benefit their business.

This is a unique conference that will benefit every e-commerce and omnichannel company. We have historically sent multiple people because of its value to our business. You can benefit too. While we know people go to Summit for the content, here are 6 other key benefits that go way beyond the content of the presentations.

1. Orient Key Employees and New Managers

For years there has been a shortage of experienced managers and key personnel to manage our businesses. Our clients have used the conference as a way to bring new key personnel up to speed on e-commerce and omnichannel operations: processes, systems and technology. There is no better way than this conference. There are no symposiums or schools that can do this in three days.

2. Take Tours of Industry-Leading Facilities

Touring facilities of industry leaders is an opportunity that’s unique to this conference. In the past we have found these sites to be very open and share their processes, systems, operational standards, metrics, etc. Your business may not be as large as some of these businesses; however, we have found that our clients always gain 2 or 3 golden nuggets that make the tours well worth the time. Tours have a limited capacity, so act quickly to register.

3. Stay Up-To-Date With Vendor Software and Technology

We find that many of the leading vendors of order management, enterprise systems, warehouse management, shipping systems, small package carriers, third party fulfillment centers and fulfillment consultants exhibit at the Summit. This is an excellent way to stay up to date with innovations, new releases of products, technology and their benefits.

4. Get Our Opinion

We have always found vendors to be a major knowledge resource. Aside from the purpose of selling their product, we find that vendors provide an early orientation about what systems are employed in the industry and the technology surrounding them.

F. Curtis Barry & Company invites you to make a pre-conference appointment with us to meet at the show. We’d be happy to give you time to talk about a project or a strategy you are developing. It might be systems related, multi-distribution center site location, changes in DC layout and storage, etc. You decide. No charge. Drop us a note here to set up an appointment.

5. Ask Experts Questions

Some conferences have too many attendees for you to ask questions of the presenters and the audience. In our experience, attendees and presenters tend to be accessible and available to discuss the finer points of their presentation and offer clarification of something you’re thinking about doing in your business.

We hope you’ll come to our roundtable and session:

Roundtable: What Are Your Direct-To-Customer Operations Metrics Showing You?

Wednesday, April 4, 2018 at 8 AM

We will exchange ideas about key operational metrics direct businesses should use; what they indicate; where the data comes from; and how to use them to improve your business.

Panel: Translating Your Strategic Plan into Operational Objectives

Wednesday, April 4, 2018 at 3:30 PM

Come hear how three experienced managers translate their company’s sales plans to changes required in merchandise handling, process, facilities, systems, order volume, etc.

6. Develop New Industry Contacts

For 33 years we have found conferences to be a great way to meet many new industry contacts and renew relationships with prospects and clients. Whether you are an e-commerce merchant or as a vendor, the 2018 e-Commerce Operations Summit can work for you, too. For key personnel new to your business, the conference gives them the opportunity to meet people that have industry knowledge – a potential resource for the future for your business to talk by phone or maybe have reciprocal visits.

Challenge yourself and your employees to create a plan that will maximize the benefits to your company. Take the time now to preview the conference at www.operationssummit.com and plan your agenda.