Optimizing processes to increase efficiency, improve customer service and higher profits.
"Buzz [Van Santvoord] just left and pretty much all I can say is WOW! We had an amazing two days, filled with incredible brainstorming, solutions, discussions, etc. He is a consummate professional and his experience and expertise in our [fulfillment] world has already proven to be so beneficial to us. We are excited for next steps and until then I just wanted to thank you for what you’ve provided thus far. There really are no words to truly express how excited we were to meet Buzz and how excited we are to move onto next steps."
Amy Cooper
Co-Owner
Fulfillment Works
We assist clients in changing business processes in direct, multichannel and wholesale enterprise. The processes include warehousing and fulfillment, call center, purchasing, merchandise planning and forecasting and wholesale operations.
Our objective is to streamline the business processes to be more efficient, improve customer service and reduce costs.
Many times this business process leads to organizational changes and responsibilities to achieve the desired goals.
Our methodology is to understand the current process and organization, as well as the vision strategic plans management has for the growth and change the business needs to transition through. These are three areas we do business process improvement in:
804.740.8743
9607 Gayton Road, Suite 200, Richmond, VA 23238
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