We assist clients in changing business processes in direct, multichannel and wholesale enterprise. The processes include warehousing and fulfillment, call center, purchasing, merchandise planning and forecasting and wholesale operations.
Our objective is to streamline the business processes to be more efficient, improve customer service and reduce costs.
Many times this business process leads to organizational changes and responsibilities to achieve the desired goals.
Our methodology is to understand the current process and organization, as well as the vision strategic plans management has for the growth and change the business needs to transition through. These are three areas we do business process improvement in: