In deciding whether to shop direct, or in brick and mortar stores, major studies in the past couple years show 80%+ of the consumers state that ease of returns is important to their purchasing decision. The numbers are even more telling after a return is made. An even higher percentage of customers are likely to shop with an online merchant again if the return process is convenient. This includes “free returns”.
Read More >In today’s world of constantly looking for ways to improve the company’s bottom line, many Operations are being asked to reduce costs or better yet, increase productivity and efficiency and lower cost at the same time. Here are some ideas and practices that we have identified from inventory assessments and warehouse assessments that we have conducted.
A company’s merchandising strategy is at the heart of its growth and profitability. Saying that is not to minimize marketing and fulfillment’s roles, but without strong merchandise you don’t have a business. Great marketing cannot compensate for the lack of good product, though great marketing can radically improve the sales for product.
Inventory management and forecasting are strategic issues. Companies that recognize this fact can typically provide higher levels of service to their customers and post higher profits.
Developing a comprehensive inventory strategy involves a number of departments — including fulfillment, marketing, and merchandising — as well as inventory control. It also involves implementing inventory best practices. Here are 14 best practices that will most likely benefit your business the most.
Nonprofit organizations that rely on catalogs and other retail vehicles to boost donations and further their missions can take some lessons from the for-profit world.
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